Right of withdrawal

If you subscribe as a consumer, without a CVR number, you can withdraw from your subscription within 14 days without giving a reason. Customers who subscribe as a business have no statutory right of withdrawal, but can cancel at any time (see the terms).

The withdrawal period

The period runs for 14 days from the day the subscription is concluded, which is the day you start your free trial.

How to withdraw

Tell us clearly that you want to withdraw before the 14 days have passed. You can:

• use the button Withdraw from contract here in the app, under Settings → Billing, or
• send us the form below, or any other clear statement, by email to [email protected].

It is enough that you send your message before the period ends.

What happens when you withdraw

Your subscription stops and we refund any payment you have made for it within 14 days of receiving your message, using the same payment method, at no cost to you. The 14 days start with a free trial, so in most cases you will not have paid anything.

Model withdrawal form

Complete and return this form only if you wish to withdraw from the contract.